Last updated: 01/01/2025
Thank you for choosing Shakti Sanatan, a unit of Bhagwati Enterprises, to participate in our Hindu religious events such as Rakshabandhan, Durga Puja, Chhath Puja, Holi and more.
We value your trust and are committed to providing the services as per the event schedule.
📌 1. No Refund for Confirmed Bookings
Once your payment is successfully made and your participation or service is confirmed for an event, we do not offer refunds under normal circumstances.
All sales are final because preparations for the event and offerings begin immediately after your order is confirmed.
📌 2. Refund Only if Event Is Not Organized
If for any reason Shakti Sanatan or Bhagwati Enterprises is unable to organize the specific event that you booked for, a full refund for that particular service will be processed.
- The refund will be issued to the same payment method used during booking.
- Please allow 7–10 working days for the refund to reflect in your account after confirmation.
📌 3. No Responsibility for Customer‑Side Issues
We are not responsible for:
- Incorrect information provided by you (such as wrong email or address).
- Failure to attend or join the event from your side.
- Delays caused by courier partners for physical items when the event itself is successfully organized.
✉️ 4. Contact for Refund Queries
If you have questions about a refund related to a canceled or non‑organized event, please contact us:
📧 info@shaktisanatan.com
🙏 Shakti Sanatan
A unit of Bhagwati Enterprises – Preserving and celebrating Hindu spiritual traditions with you.